MyMCBCard is a self-care mobile application available to MCB Maldives’ cardholders, offering the following services:
Any customer of MCB Maldives holding cards issued by MCB Maldives can use the MyMCBCard application.
After installing the app, you will need to provide the following:
If you are already registered on MyMCBCard app, you need to click on ‘Reset Smart PIN’, then select ‘Forgot credentials’ option.
You can also access the following link: mymcbcard.mcbmaldives.com and select ‘Forgot password’.
You will then receive a link via email to reset your password. Note that the link can only be used once and is valid for 1 day.
You may also contact the Bank on (960) 330 5656 or via [email protected] for assistance.
You can reset your Smart PIN on the app itself.
You may also uninstall the app and download it again, log in and set a new Smart PIN.
No, you will need to download the application, log in using your username and password, accept the Terms and Conditions and set a Smart PIN. You can then access the app by using your Smart PIN.
If your tablet meets the minimum requirements to use the application, you can use it. You will need to login again and create a Smart PIN to access MyMCBCard app on your tablet.
You will need to call the bank to update your details and provide your new phone number.
Once your records have been updated, you will be able to use MyMCBCard with your newly registered phone number.
If you do not inform the bank of the change, you will not be able to use the app with your new phone number.
Yes, it is available to download on Play Store. Please note that only Android version 6 and above are supported.
Yes, it is available to download on the App store. Please note that only IOS version 10 and above are supported.
Unfortunately, Huawei proprietary OS (HarmonyOS) is not supported. However, if Android version 6 and above is used on the Huawei phone and it has access to Google Play Store, the app can be installed and used.
No, you will need an email to register and receive your verification code.
The validity is of 1 minute. Past this timeframe, you will need to make a new request.
Username should be less than 25 characters (a-z, 0-9). Some special characters are accepted (Arrobas(@), Apostrophe (‘), Hyphen (-), Dot (.), Underscore(_) ). Other special characters or capital letters are not allowed.
The username may already exist and you will need to create a new unique one for you.
You can use any of your MCB cards to sign up on the app.
No, you can only view your card PIN on the app. If you want to change your PIN, you will need to call in at the Bank for a PIN change request on the POS.
You can view your card PIN by making a PIN request on the MyMCBCard app. You can also request the Bank for your PIN code. You will then have to collect it at the Bank in a few days.